For most companies locating at the right location, in the right region and finding the right plot of land, building or office space, is becoming crucial to operational success. New investments in buildings, technology and talent are done for the long run. As the business environment in which a company needs to make a location decision is becoming more uncertain every day it is of huge importance to make a robust and future proof decision on new office operations, whether it is a headquarters, shared services center, general business center or a customer support center.
A company can have a variety of reasons for starting the location selection process for a new office location: growth of the business, availability of the right talent pool, cost reduction, harmonization of processes and systems, consolidation after a merger or acquisition.
The realization of a new office location comes with significant investments and internal changes. The new location is created with a long term objective and therefore the impact of the new location should also contribute positively for a long time period. In other words: in case of a wrong location decision the negative implications will also have a negative impact for a prolonged period of time (e.g. an overheated labor market leading to issues in finding the right talent and eventually in higher costs and attrition rates).
Location selection is done based on three types of factors:
In the location selection for a new office for headquarters, a shared services center or a customer support center the talent factor is absolutely key. Around the world, especially in the most attractive hotspot locations, the tension on the labor markets is already high and is expected to increase. Companies are looking for solutions by implementing automation and robotization or by looking for new upcoming locations where labor is still available. BCI pays a lot of attention to the availability of the right talent base in its approach, not only by looking at today’s situation but also by projecting the labor market towards the future.
BCI advises companies throughout the world in the selection of the optimal location for their new headquarters or support center.
Based on more than 33 years of experience, BCI has developed a proven approach for international location and site selection. This approach is based on an integrated assessment of costs, quality of the business environment factors and risk factors.
Our approach is fact-based, utilizing own databases, international reliable sources as well as a unique network of contacts around the globe (recruiters, investment agencies, real estate agents, etc.).
BCI delivers a clear final report with unbiased recommendations as well as a detailed data report showing the complete process of site selection and all data used for comparing the locations in each phase of the project.
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