All over the world, companies are increasingly challenged in finding the right talent. Especially for all kinds of support centers the labor shortage is growing as more and more technical skills are required to deal with the technological developments in support center activities (e.g. shared services, Global Business Services, Customer Support). In addition, your support center’s employee satisfaction and retainment are increasingly important for the bottom line and growth of the business. Being in the right location can make all the difference.
What is happening in the talent market? Who is hunting for the same experts? What are the best strategies & solutions to cope with these talent challenges (i.e costs, skill sets, availability)? What are emerging locations in Europe, the US and Asia? How to select a sustainable location?
This webinar will address the following topics and provide valuable insights, frameworks and checklists:
Time slots:
Speaker: Josefien Glaudemans, Partner BCI Global
Duration: 60 minutes including Q&A
Costs: free of charge
Interested?
Send an email with your request to attend this webinar to nathalie.schouten@bciglobal.com. The audience for this webinar are executives/managers of industrial and financial services firms. BCI Global will match your request to participate with the intended audience of this webinar. In a confirmation email you will receive more information on the technical details.
Find out more about Location Strategy for Support Centers.
For more information contact Josefien Glaudemans, josefien.glaudemans@bciglobal.com or call at +31-24-3790222.